…note that in her role as a United employee, this woman would not help Perry and Annie. It was only when Perry asked her if she was a mother and how she would feel that she was able to shed her deeply ingrained United indifference -- the lack of felt accountability that pervades the system. Yes, there are design problems, there are operations problems, but the to me the core lesson is this is a system packed with people who don't feel responsible for doing the right thing.
So Paul took his stand in the open space at the Areopagus and laid it out for them: "I'm here to introduce you to this God.... He doesn't play hide-and-seek with us. He's not remote; he's near. We live and move in him, can't get away from him!" ~Acts 17